How to delete your account

Goal

Close your BoodleBox account — and, if you want, delete all of your data along with it.

Choose what you want deleted

There are two options. Decide which you want before you ask:

1. Account only — your login is disabled, but your data is retained.
2. Account and all data — your account is closed and all your associated data is deleted.

How to request it

Account deletion is handled by the team — there's no self-serve delete button in the app, so you request it by email:

1. Submit a request through our contact form from the email address on the account.
2. State clearly which option you want — for example, "Please close my account and delete all my data" (option 2), or "Please close my account" (option 1). Being explicit avoids a back-and-forth.
3. Include your account email and, if relevant, your institution.
4. The team confirms and processes your request.

If your account is part of an institution

If you're on an institution's team, some records may be governed by the institution's agreement with BoodleBox. The team will let you know if your institution needs to be involved.

Questions?

Account deletion: reach out through our contact form. Data-privacy specifics: compliance@boodle.ai. See also Requesting account data deletion and Understanding data retention policies.