How to delete your account
Goal
Close your BoodleBox account — and, if you want, delete all of your data along with it.
Choose what you want deleted
There are two options. Decide which you want before you ask:
- Account only — your login is disabled, but your data is retained.
- Account and all data — your account is closed and all your associated data is deleted.
How to request it
Account deletion is handled by the team — there's no self-serve delete button in the app, so you request it by email:
- Email success@boodle.ai from the email address on the account.
- State clearly which option you want — for example, "Please close my account and delete all my data" (option 2), or "Please close my account" (option 1). Being explicit avoids a back-and-forth.
- Include your account email and, if relevant, your institution.
- The team confirms and processes your request.
If your account is part of an institution
If you're on an institution's team, some records may be governed by the institution's agreement with BoodleBox. The team will let you know if your institution needs to be involved.
Questions?
Account deletion: success@boodle.ai. Data-privacy specifics: compliance@boodle.ai. See also Requesting account data deletion and Understanding data retention policies.
