Account & Access

Change a team member between Admin and Member.

Update the email address on your BoodleBox account — most commonly to switch from a personal email to your organization or institution email, so your account connects to the proper workspace, SSO, and roster.

Close your BoodleBox account — and, if you want, delete all of your data along with it.

Sign in to BoodleBox so you can use your chats, bots, and Knowledge Bank.

Sign in to BoodleBox using your existing school account — no separate BoodleBox password needed. This works once your institution's IT team has set up the SSO integration.

Switch BoodleBox between light and dark appearance.

Manage your personal account — your public profile, your app preferences, and your password — all under Personal Settings. These are yours alone and stay with you whichever workspace you're in.

Consolidate two BoodleBox accounts into one — for example, if you signed up with a personal email and later need to use your institutional email.

Reset your BoodleBox password if you've forgotten it or can't sign in.

You tried to sign up and BoodleBox says your email is already in use. Here's what that means and what to do.

Diagnose and fix the sign-in and integration errors institutions most commonly hit with BoodleBox SSO — and know exactly what to send support when you can't.

Understand how BoodleBox protects your account — and the few things you can do to keep it safe.

Locked out of BoodleBox? Whether it won't accept your password, won't let you sign in at all, or lets you in to an account that looks empty — start with whichever description below matches what you're seeing. Each one links to the full fix.

Get your sign-in / sign-up verification code when it doesn't show up right away.

Understand what to do if your school isn't listed or SSO isn't available when you sign up.