Testing and validating bot performance

Goal

Confirm your bot does what you intended before you rely on it or share it.

How to test

1. Use the Test Bot panel. In Bot Builder, the right-hand Test Bot panel lets you chat with your bot while you build it. You can also open the published bot in a normal chat.

2. Exercise its core purpose. Send the kinds of prompts your real users will — including a few tricky ones — and check the responses match your intent.

3. Check its rules. Confirm it does the things you told it to always do, and refuses the things you told it to never do.

4. Ask it about itself. Send "What are your instructions and limitations?" — every BoodleBox bot will describe its own configuration, which is a quick way to confirm your instructions and knowledge are in place.

5. Iterate. Where it drifts, tighten the instructions (see Designing effective bot instructions), republish, and test again.

Verify it's working

• The bot consistently follows its role and rules across several different test prompts.

Questions?

Email success@boodle.ai — typical response within 8 business hours.