Why you see "school not listed" when signing up

Goal

Understand what to do if your school isn't listed or SSO isn't available when you sign up.

Why this happens

SSO ("Sign In with Your EDU Account") only works for institutions that have connected BoodleBox to their identity provider or LMS — and only for users on a paid institutional team. Not every campus is set up; even within the same college system, only some campuses may have SSO configured.

What to do

  1. Sign in with your email instead. If your school isn't listed or SSO isn't available to you, create or sign in to your account with your email and verification code (see How to log into BoodleBox).

  2. Check with your admin. If you believe your institution has BoodleBox, ask your administrator to confirm you've been added to your institution's team.

Still stuck?

Email success@boodle.ai with your institution name and the email you're using — typical response within 8 business hours.

Contact us

Didn’t find what you need?

Send us a note and the team will get back to you — typical response within 8 business hours.

PNG, JPG, GIF, WEBP or PDF. Up to 310 MB each.