7 articles
Troubleshooting & Support
Fixes for common errors and how to reach support.
Clear your browser's cache and cookies — a common fix when BoodleBox looks stale, won't load right, or has odd sign-in behavior.
How to check system status and outagesTell whether BoodleBox (or an AI model) is having a temporary outage, and what to do about it.
How to report a bugTell the BoodleBox team about something that isn't working.
Optimizing knowledge filesGet faster, more accurate results from the documents you attach to a chat or bot.
Troubleshooting broken download linksFix a download that won't open or shows a broken link — a chat transcript, an exported file, or a generated document/image.
Troubleshooting slow performanceSpeed up BoodleBox when a page is slow, a response is taking too long, or something is stuck on a spinner.
Understanding common error messagesKnow what BoodleBox's most common errors mean and what to do about them.
