41 articles for this team
Team Owners & Admins
Setup, billing, roles, integrations, and governance for your workspace.
Getting Started
Quick definitions of the terms you'll see around BoodleBox.
Campus-wide launch checklistA checklist for taking BoodleBox from setup to a full campus launch.
How BoodleBox worksUnderstand the core ideas behind BoodleBox so the rest of the product makes sense.
Institution onboarding roadmapA high-level path for rolling BoodleBox out across your institution. Each step links to a full guide.
Team Admin Setup ChecklistStand up your team in BoodleBox — seats, people, access, and branding — in the right order. Each step links to a full how-to.
What is BoodleBox?Understand what BoodleBox is and why people use it, in a couple of minutes.
Account & Access
Change a team member between Admin and Member.
Troubleshooting SSO and sign-in errorsDiagnose and fix the sign-in and integration errors institutions most commonly hit with BoodleBox SSO — and know exactly what to send support when you can't.
Understanding account securityUnderstand how BoodleBox protects your account — and the few things you can do to keep it safe.
What to do if you can't log inLocked out of BoodleBox? Whether it won't accept your password, won't let you sign in at all, or lets you in to an account that looks empty — start with whichever description below matches what you're seeing. Each one links to the full fix.
Teams & Administration
Instead of inviting people one at a time, upload a spreadsheet (CSV) to add (invite) or remove many team members in one go.
How to brand your workspace (logos & colors)White-label BoodleBox with your own team name, logo, and accent color — set separately for light mode and dark mode.
How to control which AI models & bots your team can useDecide which AI models and bots your whole team can use. Access is set at the team level.
How to export your user listDownload a list of your team's members as a CSV file.
How to manage your team & usersSee everyone in your workspace, invite new people, and manage your seats.
Understanding team roles and permissionsKnow the difference between the team roles so you assign the right one.
Classroom
Billing & Subscription
Cancel your BoodleBox subscription.
How to manage your plan & seatsSee your current plan, switch plans, adjust how many seats you have, and manage your subscription.
How to update your payment methodUpdate the card or payment method on your BoodleBox subscription.
How to upgrade your planMove off the free plan so you get unlimited access to premium AI models.
Refund PolicyKnow when refunds are available, how to request one, and how long they take.
Using trial credits or discountsUnderstand the discounts available and how to ask about trial credits or extensions.
Troubleshooting & Support
Security & Compliance
AI Governance
A framework for responsible AI use in teaching and learning. Start here, then work through the six parts.
AI Use TiersPart 2 of the *AI Governance Guidelines*: a shared vocabulary for how much AI is allowed on any given assignment.
Data Governance & ClassificationPart 4 of the *AI Governance Guidelines*: what data may and may not be entered into AI tools.
Faculty Integration GuidelinesPart 5 of the *AI Governance Guidelines*: how faculty apply the policy, with discipline-specific examples.
Governance, Roles & ReviewPart 6 of the *AI Governance Guidelines*: who owns the framework, and how often it is reviewed.
How AI models are selected and updatedUnderstand which AI models BoodleBox offers, how new ones are added, and what happens when one is retired.
Integrations
Add BoodleBox assignments or bots to your LMS course so students can open them directly from the LMS — without hunting for them separately in BoodleBox.
How to connect your LMS for SSOConnect BoodleBox to your Learning Management System (LMS) through Edlink so students and faculty can sign in through the LMS they already use — including LTI 1.3 launch directly from a course, with no separate sign-in screen.
How to set up SAML SSO with rosteringSet up SAML-based single sign-on for your institution through Edlink, paired with a rostering source so users are both provisioned and able to sign in.
How to set up SSO with your identity providerConnect BoodleBox to your identity management provider (IMP) through Edlink so your team members sign in with their existing institutional accounts — no separate BoodleBox password needed.
LMS integration FAQsQuick answers to the most common LMS integration questions, including a clear picture of what BoodleBox's LMS integration does and does not do today.
SSO integration FAQsQuick answers to the most common questions institutions ask when setting up single sign-on with BoodleBox. For step-by-step setup, see *How to set up SSO with your identity provider* or *How to set up SAML SSO with rostering*.
